Why Google Search Results Suck So Bad? |
For the past few years, it seems like Google SERP results are on a downhill trend. When performing a search using Google, you have to modify your search query multiple times or go through multiple pages in hopes of getting any related results. It seems like after all the new Google algorithm updates that are supposed to “improve” the search quality Google can’t properly understand some of the user queries, or maybe, it’s done on purpose.
Google has been accused of raising ad prices (https://www.theverge.com/2023/9/19/23880275/google-search-ads-competition-auction-prices-doj-trial-antitrust) and also secretly “altering” search queries (https://www.techdirt.com/2023/10/04/google-accused-of-secretly-altering-search-queries-to-drive-more-ads-and-sales/), so can we even trust those “quality” Google updates anymore?
Let’s look at some of the search results from Google:
It seems like Google’s previous algorithm that was targeting domain clustering aka “multiple results from the same domain” is no longer there. Trying to search for a specific brand product now shows multiple results from that brand’s website. In most cases, those brands are just “manufacturers” and don’t sell the products directly. So why not display the brand website as a first result and then display the websites that actually sell their products (their distributors)? In most cases, if someone is looking for a specific brand product they want to see multiple results from different sellers to compare prices, shipping times, and availability, not 10 results from a brand website that doesn’t even sell the product.
For example, let’s say we are in the automotive industry and we need to purchase some “Oetiker Clamps”. We go to Google and type in: oetiker clamps
Whoah, look at these amazing results:
First, we get the brand website, which is fine. Then we got some videos and product listings and then back to 8+ results from the brand website. Why? Sure, we can argue “Well, you don’t have a clear intent if you want to buy some clamps, or if you are doing research on them”. Yes, and no. In most cases, if someone was performing research on the product they would type in specific search queries, like “oetiker clamp reviews”, “what oetiker clamps are used for” etc. The search query “oetiker clamps” most of the time means a person actually searching to purchase those clamps. Why Google decided to display 8+ results from a manufacturing website that doesn’t even sell them just doesn’t make sense.
Now, it’s not always like that, but it’s about a 80/20 chance that you’ll get the same type of results when performing a search for brand products. For example, Google got it right for “logitech superlight” where they show the brand website as the #1 and then different listings from the different sellers, but again, if we type in “lenovo laptops”, we are back to the same domain clustering results. Thought we went away with this back in 2013 (https://searchengineland.com/google-domain-clustering-change-159997), but looks like it made a comeback.
The most major downfall for Google results has been probably eCommerce results. Going back to our previous example, when did Google decide that spamming SERP results with product listings from the same website is a good user experience? Why do we need to look at the “wall” of product listings from the same 2-3 websites? Why not just combine them under that website search result with a button of “see more listings from this website” similar to site links?
In most cases, those product listings are from sites like Amazon, eBay, Walmart etc. Wouldn’t you think that everyone already knows about those marketplaces and would probably check them directly first, before going to Google? Why is Google displaying so many product listings from the same websites, almost intentionally pushing the user to those marketplaces?
It’s like a saying, “When you hang around the barbershop long enough, sooner or later you will get a haircut”. In this case, if you see the same listings over and over again you most likely click on one of them.Searching for anything eCommerce on Google now generates so much spam with “domain clustering” in product listings from the same websites that it’s honestly unbearable. In most cases the eCommerce results will be owned by Amazon, Walmart, eBay, and other large marketplaces giving small businesses almost no chance to show up for products that they are selling.
So much for claiming “helping small businesses” with “free product listings” – https://blog.google/competition/#overview – right?
It looks like the “playing field” is far from leveled. Chances of small businesses succeeding with Google now most likely have been cut in half compared to previous years, especially for anyone in the eCommerce industry. It feels like Google heavily favors the large brands and completely ignores the smaller ones, regardless if those smaller websites have better products or services.
Is it done on purpose to hit revenue goals and to push everyone to their paid channels? Who knows, we can only speculate. However, we are pretty sure that most webmasters would agree that Google search results took a huge nosedive in these past years even with all of the “quality” updates that they are claiming to release improving user experience.
It feels like Google is not trying to “improve user experience”, but rather influence it.